Blog
To Reduce SaaS Churn, Help Your Customers 24/7
Sometimes big questions get floated like, “What is the meaning of life?”, “What’s my passion?” or “How can we reduce our SaaS customer churn?”
How To Score the Health of Your Customer Base
Whether you are managing a SaaS customer base of 10 or 1,000 or 10,000, you will need a consistent way to track the health of your customer base. There is software to help you do this at scale, so if you are at or near the many hundreds of customers mark, I hope you have that.